Your new career
As the Digital Transformation Program Manager, you will lead a high-performing team responsible for delivering strategic digital initiatives, business improvement projects and organisational change that enhance Council’s capability and service delivery. 

Working across the organisation, you will bring together people, systems and processes to drive meaningful transformation, ensuring projects are delivered effectively, governed well and embedded sustainably. 

This is an opportunity to shape the future of how Council works, enabling better outcomes for our people, community and customers.

What you will bring to the role
We are seeking a collaborative and forward-thinking leader who is passionate about driving organisational improvement through digital innovation and transformation. You will be someone who can balance strategic thinking with hands-on delivery, inspire confidence in others and navigate complexity with professionalism and resilience.

To thrive in this role, you will have:

• A proactive and outcomes-focused approach, with the ability to lead multiple priorities and deliver results in a dynamic environment.
• Strong relationship-building and influencing skills, enabling you to engage and collaborate effectively with diverse stakeholders.
• Exceptional leadership capability, with a talent for mentoring, empowering and bringing out the best in others.
• Sound judgement and a calm, solutions-focused mindset when managing competing priorities, risks and organisational change.
• A commitment to continuous improvement, coupled with the curiosity and adaptability to embrace new ways of working.

Key selection criteria
Mandatory qualifications, experience and requirements

• Relevant tertiary qualification in project management, information technology, business, management or a related discipline, or equivalent experience in a similar role. (Qualification Check conducted). 
• Demonstrated experience leading and delivering digital transformation, business improvement, systems implementation or organisational change initiatives within agreed scope, time and budget parameters.
• Demonstrated project management and delivery capability, including planning, governance, reporting, risk and issue management, budget oversight, project documentation, progress monitoring, coordination of actions, and delivery across multiple concurrent initiatives and priorities.
• Ability to work strategically and collaboratively with business areas and stakeholders to shape project approaches, translate business needs into practical delivery outcomes, and support successful implementation and transition.
• Experience in procurement, vendor engagement and contract administration relevant to technology, systems or service delivery initiatives.
• Highly developed communication, consultation and stakeholder engagement skills, with the ability to build productive working relationships, influence priorities, negotiate effectively and lead change.
• Sound judgement, problem-solving ability and capacity to manage competing priorities, risks and delivery pressures in a dynamic environment.
• A current Working With Children Check
• You have the permanent right to live and work in Australia
• Police Check results that are suitable for this position (will be arranged by Surf Coast Shire Council). 
  A complete international criminal history check is required if the person has worked or lived overseas for any period of time OR a complete national criminal history check is required if the person has only ever worked in Australia.

What you’ll love working with us
Council embraces diversity and social inclusion and encourages applications from skilled people from all walks of life.

We recognise that our employees play a vital role in creating an innovative, safe, respectful and supportive workplace, living our values and delivering exceptional services to our thriving community. Council is committed to providing a workplace culture of equity, inclusion and diversity that eliminates all forms of discrimination, harassment and bullying.

There are numerous social activities throughout the year available as well as the benefits of:

• Flexible working arrangements including working from home and flexi time options, 
• Employee Assistance Program and award-winning staff wellbeing program
• Career development and learning opportunities, we help our people grow
• Purchase of additional annual leave
• Free onsite parking

For more information
You’ll find further details about the role, including accountabilities and key selection criteria, in the Position Description on our website – [Position Description PDF]

If you believe you have the knowledge, skills and experience to fulfil this role and would like further information, please contact Michael Dean, Manager Technology and Information on 5261 0600.

How to apply
Applications are to be in Word or PDF format and should include a:

• cover letter including your statement addressing the selection criteria 
• copy of your resume. 

Please note that only applications with a statement addressing the selection criteria will be considered for this position.

Simply complete the application process by clicking the "Apply Now" button and we'll be in touch with you shortly regarding your application. 

Applications close at 11.59pm Sunday, 5 July 2027. 

Surf Coast Shire Council is an equal opportunity and child safe employer.